At dk222, the privacy of every member is taken seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we may share it with, and the rights available to you as a dk222 member. This policy applies to all users of the dk222 platform — including players in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and across Pakistan.
All data transmitted between you and dk222 is encrypted end-to-end.
dk222 does not sell or rent your personal information to third-party marketers.
Access, correct, or request deletion of your personal data at any time.
We only collect what is necessary to operate your account and comply with regulations.
JazzCash and EasyPaisa transactions use tokenised processing — we never store full payment credentials.
Personal data is retained only as long as required by law or necessary for service delivery.
This Privacy Policy ("Policy") describes how dk222 ("dk222," "we," "us," or "our") collects, uses, stores, discloses, and protects personal information relating to individuals ("you," "Member," or "User") who access or use the dk222 online casino and sportsbook platform, including the website at dk222.cam and any related mobile-optimised interfaces (collectively, the "Platform").
By registering an account, accessing the Platform, or using any feature or service offered by dk222, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the dk222 Platform.
This Policy applies to all personal data processed by dk222 in connection with the Platform, regardless of whether that data is provided directly by you or collected automatically through your use of the Platform. This Policy should be read alongside the dk222 Terms & Conditions, which also form part of your agreement with dk222.
For the purposes of applicable data protection laws, dk222 acts as the data controller in respect of personal data collected through the Platform. As data controller, dk222 determines the purposes for which and the means by which your personal data is processed.
dk222 operates under an internationally recognised gaming licence. All data processing activities are carried out in compliance with the data protection requirements of the licensing jurisdiction and, to the extent applicable, in accordance with internationally recognised data protection principles including those reflected in the General Data Protection Regulation (GDPR) framework, which dk222 adopts as a global standard of best practice regardless of where individual members are located.
For all data-related enquiries, please contact the dk222 Data Protection team at the contact details provided in Section 15 of this Policy.
dk222 collects the following categories of personal data:
| Category | Examples | Primary Purpose |
|---|---|---|
| Identity | Name, CNIC, date of birth | KYC / Age verification / Account management |
| Contact | Mobile number, email address | Account verification, security alerts, support |
| Financial | Wallet IDs, bank account details, transaction history | Payment processing, fraud prevention, AML compliance |
| Technical | IP address, device info, session logs | Security, fraud detection, platform analytics |
| Usage | Games played, bets placed, session duration | Responsible gaming monitoring, product improvement |
| Communications | Support chat logs, emails | Service delivery, dispute resolution, compliance records |
dk222 collects your personal data through the following means:
dk222 does not knowingly collect personal data from any individual under the age of 21. Where we become aware that personal data has been collected from a person under 21, that data will be deleted and the associated account closed without delay.
dk222 processes your personal data for the following purposes, each supported by a specific legal basis:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your dk222 account | Performance of a contract |
| Processing deposits and withdrawals in PKR | Performance of a contract |
| Identity and age verification (KYC) | Legal obligation / Legitimate interest |
| Anti-money-laundering (AML) and fraud screening | Legal obligation |
| Responsible gaming monitoring and intervention | Legal obligation / Legitimate interest |
| Customer support and dispute resolution | Performance of a contract / Legitimate interest |
| Platform security, fraud detection, and abuse prevention | Legitimate interest |
| Product improvement and analytics | Legitimate interest |
| Sending transactional communications (deposit confirmations, security alerts) | Performance of a contract |
| Sending promotional communications where you have opted in | Consent |
| Compliance with applicable laws and regulatory requirements | Legal obligation |
dk222 does not sell, rent, or trade your personal data to any third party. We may share your personal data with third parties only in the following limited and controlled circumstances:
To process your deposits and withdrawals, dk222 shares the minimum necessary data with approved payment partners including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. These parties act as independent data processors and are bound by their own privacy policies and applicable financial regulations in Pakistan.
To fulfil our KYC obligations, dk222 may share your name, CNIC number, and date of birth with third-party identity verification services for the purpose of confirming your identity and age eligibility. These providers are contractually obligated to process your data solely for the purpose of verification and may not use it for any other purpose.
dk222 may share transaction-related data with fraud prevention databases and anti-money-laundering screening services to detect and prevent financial crime. This processing constitutes a legitimate interest of dk222 and a legal obligation under applicable gaming regulations.
dk222 may disclose personal data to gaming regulators, law enforcement agencies, courts, or other governmental authorities where required to do so by applicable law or by a valid court order. dk222 will notify you of such disclosure where it is legally permissible to do so.
dk222's game library is powered by third-party game providers. These providers may receive anonymised or pseudonymised session data (such as a player ID and wager amounts) to operate game functionality. They do not receive your name, CNIC, mobile number, or payment details.
dk222 does not store full payment credentials at any point. When you make a deposit via JazzCash or EasyPaisa, the transaction is processed directly through those providers' secure APIs using tokenised references. dk222 retains only a transaction reference number and the masked identifier of the payment account (e.g., the last four digits of a mobile wallet number) for the purposes of withdrawal processing and dispute resolution.
For bank transfer deposits and withdrawals (HBL, UBL, Meezan Bank), dk222 retains the account title, account number, and bank name provided by you, solely for the purpose of processing your withdrawal. This data is stored in encrypted form and is accessible only by authorised payment processing personnel.
All financial data retained by dk222 is subject to the retention schedule described in Section 9. Financial transaction records are retained for a minimum period required by applicable anti-money-laundering regulations.
The dk222 Platform uses cookies and similar tracking technologies to operate core platform functionality, maintain your logged-in session, detect fraud, and gather analytics data that help us improve the Platform. The following types of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your preferences, and enable core platform features such as the game lobby and cashier. | No — required for the Platform to function. |
| Security | Detect and prevent fraudulent login attempts, multiple account creation, and other abusive behaviour. | No — required for account security. |
| Analytics | Measure how members use the Platform — which games are popular, how long sessions last, where users navigate — to inform product improvements. | Yes — opt out via account settings. |
| Preference | Remember your language preference, display settings, and last-visited game category. | Yes — clearing browser cookies will reset these. |
dk222 does not use third-party advertising cookies or tracking pixels for retargeting purposes. You may manage your cookie preferences via your browser settings. Note that disabling strictly necessary cookies will prevent the Platform from operating correctly.
dk222 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
Following the expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymised so that it can no longer be attributed to you as an individual.
dk222 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, disclosure, or misuse, including:
Despite these measures, no internet-based system can guarantee absolute security. You play an important role in keeping your account secure by maintaining a strong, unique password, never sharing your login credentials, and reporting any suspicious activity to dk222 support immediately.
As a dk222 member, you have the following rights in relation to your personal data. To exercise any of these rights, contact dk222 at the details provided in Section 15.
You may request a copy of the personal data dk222 holds about you, along with an explanation of how it is being used. We will respond to verified access requests within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details, you can update most information directly from your dk222 account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. Note that we are required to retain certain data (e.g., financial transaction records) for a minimum period under AML law — erasure requests will be fulfilled to the maximum extent permitted by those obligations.
You may request that we restrict the processing of your personal data in certain circumstances, for example while you dispute the accuracy of data we hold.
Where processing is based on your consent or a contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
You may object to processing of your personal data where we rely on legitimate interest as the legal basis. You also have the right to object at any time to the processing of your data for direct marketing purposes.
Where processing is based on your consent (such as for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Update your preferences in your dk222 account settings or contact support.
The dk222 Platform is strictly for individuals aged 21 and over. dk222 does not knowingly collect, store, or process personal data from any person under the age of 21. Age verification is carried out during the registration process and prior to the processing of any withdrawal request.
If dk222 becomes aware or has reason to believe that personal data has been provided by, or collected in relation to, a person under the age of 21, dk222 will take immediate steps to delete that data and permanently close the associated account. Any funds deposited by or on behalf of a minor may be retained or returned to the verified source at dk222's discretion pending investigation.
If you are a parent or guardian and believe that your child may have created a dk222 account, please contact our support team immediately using the contact details in Section 15 so that we can investigate and take appropriate action without delay.
dk222 may process or store your personal data on servers located outside Pakistan, in the jurisdiction where dk222's gaming licence is held and in other locations where dk222's technology infrastructure is operated. Where such transfers occur, dk222 ensures that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to that required under dk222's licensing jurisdiction, and consistent with internationally recognised data protection best practices.
By using the dk222 Platform, you acknowledge and consent to the international transfer of your personal data for the purposes described in this Policy. dk222 will not transfer your personal data to any country or organisation that does not provide an adequate level of data protection without first obtaining your explicit consent or implementing appropriate contractual safeguards.
dk222 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or the services we offer. Where changes are material, dk222 will notify you via SMS to your registered Pakistani mobile number and/or by displaying a prominent notice on the Platform before the changes take effect.
The effective date at the top of this Policy indicates when it was last revised. Your continued use of the dk222 Platform after the effective date of a revised Policy constitutes your acceptance of the changes. If you do not accept the revised Policy, you must cease using the Platform and contact support to close your account.
We encourage you to review this Policy periodically to stay informed about how dk222 protects your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data dk222 holds about you, please contact the dk222 Data Protection team using the following details:
If you are not satisfied with dk222's response to a data privacy concern, you have the right to escalate your complaint to the data protection authority in dk222's licensing jurisdiction or to the relevant regulatory authority overseeing dk222's gaming licence.
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